Support and contact

BDays is made by one person, and support works the same way: you write, I read, I answer.

Most questions are covered below. For anything else, the fastest route is the Menu → Support screen inside the app, which attaches the technical details I need automatically.

Write to meTell me which phone you use — it helps more than you would think.bdays.help@gmail.com

Reminders not arriving?

Nine times out of ten this is the phone's battery saver, not the app. The app has a guided fix under Menu → Troubleshoot; the short version:

  1. Check that notifications are allowed for BDays in your phone's settings.
  2. Turn off battery optimisation for BDays, so the phone lets it wake up on schedule.
  3. Check the reminder time under Menu → Settings → Reminders — there can be two, each with its own day and time.
  4. Restart the phone once; some launchers only apply the change after a restart.

Moved to a new phone?

Install BDays, open Menu → Backup and Restore, sign in to the same Google Drive account, and restore the latest backup. If you exported a CSV instead, use Restore from a file and pick it.

Found a bug? Have an idea?

Tell me what you expected and what happened instead — a screenshot helps enormously. Feature ideas are welcome too; several of the app's features started as a user's email.

Also see the privacy policy, terms and conditions and cookie policy.